Project Manager

Mission

This role is responsible for the success of one or more customer facing external projects, delivering a quality solution within the agreed scope, on time, and within budget.

The right candidate will demonstrate values expected for this role: Leadership, Excellence, Agility, Partnership, Integrity and Ownership
 

Accountabilities

The position holder is in general accountable for the accomplishment of following tasks:

• Manage the delivery phase according to the agreed project plan and the defined CHAMP methodology to reduce overall risks and issues and to maximize productivity.
• Regularly track progress of the activities and the deliverables to ensure that they are completed on time and to the required quality levels
• Monitor all progress and take mitigation actions to avoid risks being triggered and take recovery actions if the risk occurs.
• Manage the project under the agreed plan and scope; validate all scope changes within the CHAMP project governance structure.
• Raise Change Request Forms as required and obtain appropriate customer and internal approvals, in line with project governance
• Update the project plan as needed and manage scope changes so that profit margins are maintained or increased;
• Represent the project externally and internally by communicating and reporting on project status to customer and internally to the CHAMP project governance structure.
• Produce regular and accurate progress reports and present the project status at appropriate Project Review Boards.
• Ensure all project meetings are documented to reduce miscommunication risk and ensure traceability of decisions
• Identify, analyze and quantify project risks. Review risks regularly and ensure that steps are taken to mitigate them;
• Deploy and manage appropriate project team(s) and contributors according to project requirements.
• Provide motivation and direction to the Project team and contributors and monitor performance;
• Manage the project budget including Profit & Loss during the full life cycle of the project to ensure that the budget is met;
• Manage 3rd party suppliers, both internal and external, in order to secure the delivery targets;
• Manage the customer to ensure the customer fulfils its obligations;
• Ensure customer satisfaction throughout the project life and support the Account Manager in ensuring that CHAMP meets its commercial objectives for the project and develops its relationship with the customer;
• Obtain customer acceptance of the project deliverables and conduct customer satisfaction survey at end of project;
• Ensure that an effective transition to CHAMP operations is achieved and conduct a review of any lessons learned.
• Ensure that a proper handover is made to the CHAMP Service Manager at the end of the project.
• When requested support the Sales teams during the pre-contract phases (qualification, proposal and contract) with inputs to ensure that the offers and contracts being proposed are realistic and achievable in delivery from a cost, quality, and time standpoint. Generate an appropriate project plan associated with the bid.
 

Knowledge and skills

• Ideally 3 years or more in Project Management having managed with a proven Project Management methodology one or more medium/large sized critical projects with full budget control in a commercial environment.
• Ideally 5 years in IT solutions provider environment with knowledge of CHAMP-like products and underlying technologies.
• Competent in MS Office, messaging, on-line purchasing, web-conferencing systems.
• Competent in project management tools and in MS Project.

• University degree or equivalent.
• Formal project management training and certification - PMP certified not mandatory, but recommended.

With a proven experience in:
• Customer management
• Integration management
• Scope management
• Time management
• Cost management
• Quality management
• Human Resources management
• Communication management
• Risk management
• Procurement management
• Program/s & Portfolio/s management
• Working in a Complex Organisation

What can we offer?

You will be working for worldwide leading Company in dynamic and challenging international environment servicing the Air Transport Industry. You will benefit from the company continuous investment in staff, product and technologies. Your career evolution will be driven by your performance and the Company's expansion