Business Process Mapping

Business Process Mapping

Example of process map


CHAMP has developed a specific competence in Business Process Mapping and Reengineering with a core competency in cargo and its supporting processes.


A key element prior to the implementation of a new solution or to introduce a change, is to map the existing processes and the future improved processes the solution is expected to support. This ensures that the business process is supported efficiently by the solution.




Our teams of experts have implemented automated solutions in over100 different airlines, ground handlers and GSAs.


To support this, CHAMP has been perfecting a process management methodology and a framework.


The key steps are:


  • Mapping of the existing processes “as-is”
  • Mapping of the future optimized processes “to-be”
  • Organize the change management from the “as-is” to the “to-be” processes and its implementation in CHAMP solutions.
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