System Engineer - Monitoring Manila

Published: 20/06/2019

Our Enterprise and IT Solutions business is focused on delivering excellence in IT solutions to our customers. Primarily located in London, Luxembourg and Manila, we are a diverse team of highly trained team members who pride ourselves in delighting the customer.

We are currently looking for a System Engineer- Monitoring to join our team.

Reporting to the Technology Solutions & Architecture Senior Manager, you will be accountable for managing the CHAMP monitoring and alerting systems, with both roles of support / BAU / rollout of standard monitoring solutions and to implement ad-hoc or new ones, linked to new business request or to new solutions to be monitored. He will have self-initiative to propose new and / or improve current solutions in place in the optic of a “continuous improvement process”, reviewing and checking the systems in place. He will mainly work on the three solutions in use in CHAMP: SolarWinds (system monitoring), Dynatrace (application monitoring) and Ayehu EyeShare (automation and alerting) 

Due to the nature of the job, it’s essential to understand at least the basic principles of each system, from both a business and technical point of view, understanding the interaction between the many elements composing services; he/she will be requested to acquire process mapping skills to analyze the existing processes with the scope of evaluating area to introduce / promote automation, covering also domains outside of his/her specific technical knowledge.

 

Type: Permanent Full-time

Location: Manila, Philippines

 

Responsibilities:

  • Setup standard monitoring on existing and new systems using SNMP, WMI or ad-hoc protocols
  • Execute daily/weekly/monthly Monitoring tasks and requests
  • Design monitoring processes using standard methods and checks (SNMP and WMI checks, HTTP, SMTP, POP3, TCP port checks)
  • Design and support ad-hoc monitoring solution using scripting (Linux shell, Perl, PowerShell)
  • Design and support ad-hoc monitoring solution for databases (SQL Query)
  • Characterize existing application and create related monitoring checks
  • Quality control and continuous review of system in place
  • Promoting of automation processes using process mapping to analyze and evaluate suitable areas
  • Management / support / troubleshooting of Solarwinds monitoring, Dynatrace and EyeShare automation
  • Review of logs to highlight mismatches / errors / problems
  • Plan upgrades and update monitoring software and servers
  • Documentation of procedures, reporting

 Knowledge, Skills and Abilities:

  • Teamwork and collaboration with other technical and non-technical teams
  • Knowledge and experience with any monitoring product
  • Knowledge in SolarWinds monitoring tools is appreciated
  • Knowledge in Dynatrace and eyeShare is a plus
  • Administration of Windows Server and / or Red Hat Linux
  • Advanced networking skills (IP addressing, routing, switching)
  • Scripting experience with common programming languages (Linux shell, Perl, PowerShell)
  • Understanding of common protocols like SNMP, WMI, HTTP, SMTP, POP3, TCP handshake
  • Understanding of web technologies like Apache, tomcat and IIS
  • Understanding common network protocols (TCP/IP, Routing – OSPF, BGP)
  • Knowledge of java basics is welcome
  • Knowledge of ITIL and a product like ServiceNow is welcome
  • Service and customer oriented
  • Autonomous, flexible with working hours
  • Excellent English and written communications skills

Education and Experience:

  • Bachelors Degree in Computer Science or any IT related courses
  • At least 6 years working experience as system or network engineer or 3 years’ experience on monitoring

 

Interested?

Please provide us with your CV, motivation letter and copies of your diploma/ degree and relevant certificates by eMail: jobs@champ.aero

 

CHAMP Cargosystems is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, ethnic background, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Apply now

Please include your CV, covering letter and diplomas.

Email jobs@champ.aero

Apply now

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