Technical Architect - Philippines

Overview

CHAMP CargoSystems is one of the world’s leading providers of innovative IT logistics solutions to the global air cargo industry. Headquartered in Luxembourg, we have over 500 employees located in offices in London, Zurich, Manila, Frankfurt, as well as Atlanta, Singapore, and Beijing.

Our global Enterprise and IT Solutions business is focused on delivering excellence in IT solutions to our customers. Primarily located in London, Luxembourg, and Manila, we are a diverse team of highly trained team members who pride ourselves in delighting the customer.

The Technical Architect is responsible for developing architecture frameworks, ensuring system scalability and security, collaborating with stakeholders, and selecting appropriate technologies to ensure projects are aligned with business goals.

He/she will collaborate with our technical experts (network, storage, system), with senior architects/ project managers/ product owners, team leaders, business analysts, technical support, and other software engineers involved with the development of integrated solutions or other application systems.

He/she will be responsible for creating the infrastructure architecture design and documentation for a solution. He/she will assist with all the projects in CHAMP requiring a change to the technical infrastructure. The design documentation (usually a Microsoft Visio drawing) will contain information on the different components of the solution, such as IP subnets (prod/non-prod/internal), the load balancers, the servers, the firewalls, the routers, the VPN devices, the databases, the interconnectivity, etc.

He/she will be responsible for providing the costs for the infrastructure within the design documentation. The solution might be provided on hybrid clouds, either in our datacenters in Luxembourg and/or in other clouds (mainly AWS and Azure). The technical Architect will be responsible for selecting the correct sizing for the servers, resources, and the connectivity links while always considering the business needs and costs.

Responsibilities

Become part of the Technical Architecture & Monitoring Team to provide the service to the entire CHAMP users.
Create and maintain the infrastructure architecture design documentation.
Regularly update the design drawings on request or in case of detection of any change on the infrastructure.
Provide infrastructure costs for the solutions hosted in clouds.
Regularly refresh costs to support contract renewals and architecture changes.
Make sure CHAMP Enterprise Architecture policy is applied to the solution designed.
Document Architecture changes when submitted to the CHAMP Architecture Advisory Board.
Work with our network team to select proper components, load balancer configuration, network connectivity, DNS names, and assign IP addresses and subnets.
Define with Monitoring team the checks to apply to each component of the technical solution. Define and develop new checks if needed.
Characterize existing applications and create related monitoring checks.
Quality control and continuous review of architecture in place.
Management / support / troubleshooting of our IT asset inventory tool and the integration with our ITSM tool.

Knowledge, Skills, and Abilities:

Teamwork and collaboration with other technical and non-technical teams
Knowledge and experience in Networking. Networking level as required by CCNA and/or CCNP certifications
Understanding common network protocols (TCP/IP, Routing – OSPF, BGP)
Advanced networking skills (IP addressing, routing, switching)
Knowledge and experience in system monitoring tools and principles
Knowledge and experience in application monitoring tools and principles
Administration of Windows Server and Red Hat Linux
Scripting experience with common programming languages (Linux shell, Perl, PowerShell)
Understanding of common protocols like SNMP, WMI, HTTP, SMTP, POP3, TCP handshake
Understanding of SQL query language to create ad-hoc monitoring or reports based on queries
Knowledge of ITIL and ITSM tools like ServiceNow
Service and customer-oriented
Excellent analytical and problem-solving skills
Autonomous, flexible with working hours
Project management skills

Education and Experience

Bachelor’s degree in information technology, Computer Science, Computer Engineering or Equivalent
At least 5 years’ working experience as a system or network engineer or infrastructure architect
Experienced with AWS technologies (EC2, VPC, ELB, RDS, CloudFormation, etc.) and Azure Cloud.
Overall knowledge in the TOGAF framework or equivalent and ISO27001 principles
Excellent English and written communication skills

The selected candidate may be subject to the provision of an up-to-date (not older than 3 months) criminal record certificate.

Apply here

Our culture and values

We believe happy employees create thriving work environments. With over 500 team members from 32 countries, speaking over 30 languages, CHAMP is a uniquely diverse and welcoming place to work. Our globally minded staff collaborates with clients and vendors worldwide from our offices in London, Zürich, Manila, Atlanta, Singapore, and our Headquarters in the Grand Duchy of Luxembourg.

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Security: the successful candidate will have to comply with CHAMP Security Requirements (including but not limited to CHAMP’s IT Security Policies, especially the ISMS Policy and the Acceptable Use Policy, mandatory courses, confidentiality and data protection, use of company assets, and incident reporting).

CHAMP Cargosystems is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, ethnic background, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Please note that any personal data that you submit along with your application will be processed by CHAMP and may be processed by any of its global entities as necessary. These data will be treated in strict compliance with the applicable data protection legislation (i.e. the Law of 2 August 2002 on the protection of individuals with regard to the processing of personal data, as amended, and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, - the GDPR -, which entered into force on 25 May 2018, as well as any other subsequent regulation).Please follow the link to the CHAMP Candidates Privacy Notice for further information.