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A successful ONE Record early adoption use case
The challenge: Ground Handling Agents (GHAs) often have access to either limited or inconsistent airline booking data, which impacts operational efficiency. Disjointed coordination between airlines and GHAs results in missed opportunities to prioritize or adjust where necessary. Earlier insights into cargo movement, such as priority shipments or temperature/time-sensitive goods deliveries, are made accessible for GHAs through ONE Record integration.
The solution: With ONE Record, airlines and GHAs have a consistent framework for synchronizing booking data in real-time and proactively adjusting cargo handling plans based on urgency. For example, with knowledge of perishable goods that may require immediate unloading, GHAs can prioritize these items accordingly. Standardizing booking data means GHAs can streamline daily operations, change plans with flexibility, and also ensure cargo-specific resources (e.g., temperature-controlled storage or priority loaders) are available in advance.
Why use ONE Record to sync booking and allocate cargo?
Real-time data exchange
Airlines and GHAs can instantly share accurate shipment booking information between each other, making planning, handling, and proactive adjustments easier and quicker to carry out.
Operational efficiency
Up-to-date booking information in a universal format enables GHAs to reduce manual data entry, minimize errors, and streamline processes.
Standardized data
GHAs can access consistent booking data across multiple carriers, making it simpler and easier to understand, use, and train others on.
System compatibility
ONE Record unites often disparate systems used by airlines and GHAs to enable seamless data synchronization.