I had the wonderful opportunity of leading the panel discussion on the digitization track at this year’s IATA World Cargo Symposium. For 40 minutes, Zvi Schreiber, CEO of Freightos; Moritz Claussen, Co-CEO of cargo.one; and Jiaw Tee Thang from Cargo Community Network joined me in discussing current topics within our industry. We ended our panel answering questions from the audience.
We began with innovation, a topic of great interest within the air cargo community. Using the Apple AirTag as an example – something that has exploded in the market around the world – I invited each speaker to showcase what changes their companies have implemented in the last two years.
We also discussed the role of APIs. CHAMP uses APIs to connect to most of its partners, including Freightos, cargo.one and Cargo Community Network, and it recently published that it is processing more than 10m per month. All participants offer or consume APIs and agreed that they are now the bedrock of integration. This led to the adoption of technology, where the answers highlighted that this is as much technology as change management and varies by geography and culture.
Later in the panel, Jiaw Tee Thang shared CCN’s expertise from Singapore and other markets as a community system provider.
The panel concluded with the group being challenged to show how they provide data as part of their client services and how they use it to enhance their own service. Discussions covered CHAMP’s new MarketAnalytics service and indices/dashboards provided by Zvi Schreiber and Moritz Claussen.
The video is available here.