Chief of Staff

The Chief of Staff to the CEO is a senior leadership role responsible for driving alignment, focus, and execution across CHAMP. Acting as a trusted partner and extension of the CEO, the role ensures that priorities are clear, decisions are made and captured, and outcomes are delivered.

The Chief of Staff runs the company’s core leadership forums and owns the link between decisions and execution: ensuring that what is agreed moves forward, that progress is visible, and that anything stuck or unresolved is surfaced early and driven to a solution.

Key Responsibilities

Leadership Forums and Operating Cadence

Own the end-to-end running of the company’s key forums: Board, QBRs, and Company Calls. Set the agenda, ensure materials and narrative are accurate, consistent, and ready on time, and ensure follow-up is captured and closed.

Establish and maintain a disciplined operating cadence that keeps the organization focused on the priorities that matter.

Long-Term Strategy

Drive the development, articulation, and maintenance of the company’s long-term strategy alongside the CEO. Translate the strategy into clear priorities, track progress against it, and keep it current as the business and market evolve.

Decisions and Follow-Through

Own the single record of decisions and actions across leadership forums: what was decided, by whom, by when, and current status. Drive decisions into action and outcomes, holding stakeholders accountable and keeping initiatives moving to closure.

Early Visibility and Issue Resolution

Track progress against agreed priorities and surface risks and blockers early, before they escalate. Flag what is not moving or not being communicated, convene the right stakeholders, and drive timely resolution, removing friction across teams to increase speed of execution.

Alignment and Cross-Functional Effectiveness

Orchestrate collaboration between ExCom and broader teams. Drive clarity and alignment of priorities across functions, acting as a connector that improves cross-functional effectiveness.

Executive Narrative

Shape a clear and compelling narrative for the Board, QBRs, and leadership reviews on behalf of the CEO. Ensure consistency, clarity, and impact in how performance and priorities are communicated.

Strategic and Transformation Initiatives

Lead and coordinate strategic and transformation initiatives, ensuring they are structured, tracked, and delivered with measurable outcomes.

Scope and Ways of Working

The Chief of Staff acts with the CEO’s authority on defined and approved priorities, initiatives, and forums, and may speak and decide on the CEO’s behalf within an agreed mandate. The role does not hold line management authority over functions but drives alignment with relevant stakeholders and ensures visibility of decisions, actions, risks, and follow-up. Functional accountability remains with the relevant business owners. Success in the role depends on strong judgment, discretion, credibility with senior leaders, and the highest standards of confidentiality, particularly on Board, M&A, strategy, and people matters.

Experience

10 years’ experience supporting senior executives at C- level
Proven experience in fast-paced, high-performance business environments
Experience operating effectively in global matrix organizations
Demonstrated ability to lead cross-functional initiatives and transformation at scale
Experience in agile, ambiguous environments requiring executive judgment

Knowledge & Skills

Strong business acumen across commercial, operational, and people dimensions
Ability to translate priorities into actions and measurable outcomes
Knowledge of corporate governance, Board interactions, and executive reporting
Understanding of financial and business performance management
Familiarity with change management and cross-functional ways of working
Knowledge of project and program management disciplines and structured execution
Confident user of modern productivity and AI tools to prepare materials, synthesize information, and accelerate execution

Professional Competencies

Strategic Thinking, Execution & Delivery, Stakeholder Influence, Decision Discipline, Executive Communication, Problem Solving, Prioritization, Organizational Leadership

A successful candidate will:

Run the company’s leadership forums with structure and discipline, keeping everything prepared and up to date
Drive the long-term strategy and keep progress against it visible and on track
Own the record of decisions and ensure they translate into action and outcomes
Surface risks early and mobilize the right stakeholders to resolve them quickly
Create strong alignment across ExCom and teams, reducing friction and silos
Increase organizational speed and effectiveness in decision-making and execution

The selected candidate may be subject to the provision of an up-to-date (not older than 3 months) criminal record certificate.

Our culture and values

We believe happy employees create thriving work environments. With over 500 team members from 32 countries, speaking over 30 languages, CHAMP is a uniquely diverse and welcoming place to work. Our globally minded staff collaborates with clients and vendors worldwide from our offices in London, Zürich, Manila, Atlanta, Singapore, and our Headquarters in the Grand Duchy of Luxembourg.

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Security: the successful candidate will have to comply with CHAMP Security Requirements (including but not limited to CHAMP’s IT Security Policies, especially the ISMS Policy and the Acceptable Use Policy, mandatory courses, confidentiality and data protection, use of company assets, and incident reporting).

CHAMP Cargosystems is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, ethnic background, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Please note that any personal data that you submit along with your application will be processed by CHAMP and may be processed by any of its global entities as necessary. These data will be treated in strict compliance with the applicable data protection legislation (i.e. the Law of 2 August 2002 on the protection of individuals with regard to the processing of personal data, as amended, and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, - the GDPR -, which entered into force on 25 May 2018, as well as any other subsequent regulation).Please follow the link to the CHAMP Candidates Privacy Notice for further information.