Reporting to the Global Operations Centre (GOC) Manager, you are the voice of CHAMP Cargosystems for our customers. Focused on delivering customer excellence, you will be accountable for answering incoming phone calls and online tickets related to technical issues. You will gather pertinent information required to resolve the issue and, where required, escalate the issue to more advanced technical support teams within CHAMP.
Reporting to the Accounting Director, you will actively contribute to the overall success of the organization by managing the General Accounting for multiple sets of books for CHAMP Cargosystems subsidiaries including month-end / year end closing processes, statutory reporting preparation and filings and cash management. You will also be responsible for maintaining and further developing the internal control policies and procedures in your area of responsibility.