Business Analyst

The role will be reporting to a Product Manager.

Responsibilities
• To specify software development requirements to meet the strategic, financial and
operational needs of CHAMP Cargosystems clients and to provide support to the
development team during development.
• Apply technical and product knowledge to analyze requirements and define the most
suitable solutions for enhancement of the application.
• Fully document functional and technical solutions, obtain customer / stakeholder
approval prior to technical development, ensuring updated system support
documentation is produced during the implementation phase.
• Define the test cases and provide BA acceptance for developments and fixes done
by development team.
• Create business process workflows, user interface designs and mock-ups that will
mimic the actual user interaction with the digital site.
• Provide business and functional support to the technical team during development,
and test programs after completion to ensure compliance with the specification.
• Investigate operational problems/incidents/defects, identify causes and support the
testing and implementation of corrections.
• Build and maintain test libraries to support manual and automated regression testing.

Knowledge, Skills and Abilities:
• Knowledge of air cargo business and operational processes is considered an advantage
• Knowledge of industry inter-system message formats, rules and applications
• Excellent written and oral communications skills in English
• Knowledge of relational and non-relational databases and reporting applications
• Knowledge of all common PC software
• Knowledge of external interfacing systems
• Systematic approach to handling problems under pressure as part of a small team.
• Knowledge in user experience (UX)
• Knowledge of RESTful APIs.
• Knowledge of integration testing of APIs using tools like Swagger, Postman.
• Knowledge of creation of API documentation using YAML specifications.
• Creatively analytical, out of the box thinkers who can backup ideas their ideas with research
• Team players who are comfortable collaborating with graphic designers, web architects and
the clients themselves
• Knowledge in prototyping use of any wire framing tool. Experience in using any wire framing
tools such as Invision, Marvel, Proto.io, Framer, Axure.
• Knowledge and experience in Agile software development, Scrum methodology and user
story creation.

Education and Experience:
• Bachelor’s Degree in Information Technology, Business Management
• Has sound experience in functional analysis and support of systems
• 2 to 3 years of experience working as Business Analyst.

CHAMP Cargosystems is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job
requirements and individual qualifications, without regard to race, ethnic background, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Please note that any personal data that you submit along with your application will be processed by CHAMP and may be processed by any of its global entities as necessary. These data will be treated in strict compliance with the applicable data protection legislation (i.e. the Law of 2 August 2002 on the protection of individuals with regard to the processing of personal data, as amended, and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, - the GDPR -, which entered into force on 25 May 2018, as well as any other subsequent regulation).

Further details on what is considered personal data, how it is processed by CHAMP as well as your rights in this regard can be found here. Any questions relating to this should be addressed to

CHAMP’s Data Protection Officer:
Gertrud Huberty
2, rue Edmond Reuter
Zone d'Activités "Weiergewan"
L-5326 Contern
Luxembourg
Email: dpo@champ.aero
Phone: +352 2681 6205”